This morning’s Journal e-mail edition was plagued by a major programming glitch in the system of Constant Contact, our e-mail distribution base. It jumbled some pictures and headlines. We apologize for your confusion; we were equally perplexed.
If you access the Journal online at our website, you won’t find anything wrong. If you access Journal content on social media, it is also fine. Some content, not all, in your e-mail edition was flawed, and beyond our control.
We appreciate all the kind outreach from you, our readers, letting us know there were problems. Minutes after your Journal was published via e-mail, we assessed the situation and rapidly informed Constant Contact.
This is the second major glitch we’ve experienced and you’ve suffered through in the last couple of months stemming from a Constant Contact issue. We apologize. These are unprecedented in our history with Constant Contact which spans over a decade. We’re doing our best to assure you have the same reliable Journal content delivered to your e-mail address as has been done previously.
We have worked diligently this morning with Constant Contact to resolve the issue.